Ch-Ch-Ch-Changes

Like any company, crayon is a living breathing organism – and like any living organism, change is inevitable. Today, I’d like to let you know about a number of changes at crayon and talk a bit about what the future holds.

crayon relaunches itself today as a conversational marketing company, specializing in helping its clients engage advertising-weary consumers through the power of community, dialogue and partnership. Think of crayon as a cross between a think tank and a strategic consultancy, with one major difference. Unlike most (if not all) consultancies, crayon won’t flee the scene of the crime once the 600 page report is dumped on the Mahogany desk of the CEO. Instead, crayon will stay the course, and if asked and required, will help bring the strategies and ideas to life.

To achieve this objective, crayon will focus its efforts on transforming prolific thought leadership and vision into cutting-edge, differentiated and prescriptive strategic solutions.

With this renewed and refined focus, several changes have been put into effect. They are – in no particular order:

A honing of the team to reflect a core of strategic and relationship leadership

    Our Chief Creative Officer, Steve Coulson, will transition into a freelance role and a “friend of crayon” best-in-class partner. We hope to continue working with Steve as often as is humanly possible
    CC Chapman is also heading out on his own to spread his wings. We wish him the best of luck – not that he needs luck, as CC has built a solid platform and strong community over time. We will be cheering him on from the sidelines and hope our paths cross as we move into the future.
    Additionally co-founder and CEO, Gary Cohen, has also decided that it is the appropriate time to pursue other opportunities. Both crayon and Gary are moving forward focusing on their core interests and will refer business to each other where appropriate.

This will be coupled with a rapidly expanding periphery of best in class freelancers, consultants, creative partners and mercenaries. This vision – to wrap our strategic core with an extensive network of partners that can help us activate our ideas and realize our vision with in-market programs – has always been part of the crayon plan. With these recent changes, we are putting that plan into overdrive.

We firmly believe this will be the working model of the future.

With all of these changes, where does crayon stand? Frankly, our refined core is solid. Greg Verdino, our Chief Strategy Officer, will oversee many of the aforementioned initiatives and together with Scott Monty, our Relationship Director and Consigliere, and the rest of our small but stellar team will bring these solutions to our clients and to life.

Over the past year, we’ve made some mistakes. We’ve underestimated how hard it is to run a remote and virtual company (although we will persevere) and miscalculated how long a lag there can be between pitching, winning an assignment, and getting the first payment in. On the other hand, we’ve overestimated the enormous leap between intent and commitment when it comes to change. The reality is this – talk is cheap. People want to change, but when it comes to actually changing they may be less aggressive about making things happen. We’ve been fortunate to partner with clients that are serious about change and not afraid to invest against new marketing innovation and experimentation.

In a nutshell, 2007 was a learning year for us. But it was also an incredibly gratifying year during which we found focus and built an incredible foundation on which to build for the future. As we wind down 2007 and head into 2008, we hope to play our part in continuing to build equity, trust, influence and business between our clients, their brands and their customers.

  • This is the hugest lesson we learned when starting our company.

    "miscalculated how long a lag there can be between pitching, winning an assignment, and getting the first payment in."

    Once we accomplished managing this hurtle the pressure eased.

    Best of luck!

    Mike
    www.grassshackroad.com
  • Not only your work but your sharing of lessons learned through the initial stages of the virtual office culture can benefit the rest of us who work with partners around the globe. You make excellent points in this announcement. What I'd add is that the potential for lag and lapses can indeed only be partially anticipated, but commitment and creativity will hopefully carry the day.
    Best of luck to all the players in the Crayon virtual family now and in the future.
  • I can't wait to see what comes out of Crayon next. Good luck!

    Now you've got that Bowie song stuck in my head...
  • As you well know, in this business the only constant is change. I have always thought (and still do) that your vision is sound, viable and innovative. Young companies always go through (and grow through) many organizational iterations. You'll be stronger for it!
  • I think it sounds like great positioning for you guys and a it's refreshing to see a company do it in an open and conversational way.

    If I had any advice it would be focus on measuring and talking about results. Document a few success stories, help clients visualize their success with you. You guys are at the bleeding edge and few people in big companies can comprehend what is happening out there, so the more you can put into terms they understand the better.

    Also one lesson from working in a bleeding edge consultancy is invest in developing, building and marketing some of your own tools. You are facing challenges that require new tools, so take this opportunity to build and share some. If some other consultancies i've worked with had done that they may have still been around today :-)

    Cheers,

    Karl
  • Regardless of what's on the W-2 form, it's good to see this network of crayon-wielding powerhouses will continue the new media charge.
  • Joseph, that is a fantastic and inspiring post. Thank you (all) for being transparent and courageous and innovative. May 2008 be an alarmingly prosperous year for you.
  • Best of luck as you reshape the company.
    -Matt
  • gree ter
    doesn't sound good. 1/3 of the company leaves in one week. oops.
  • Yeah ... when the CEO leaves that's gotta be a serious problem. Or maybe he was the problem? Losing a social media guru like CC and your CCO is potentially fatal though, no?
  • @gree ter and @Andy - as my post mentions, we hope to continue working with Steve and CC as opportunities present themselves.

    We are a company, constantly learning and evolving. We will continue to experiment, make mistakes and learn from them.

    We believe that the vision is sound and this path is the right one. However, time will tell whether these changes and decisions were the right ones or not.
  • Joseph and team,

    At times like this, I always think about the infinite wisdom my Mom would offer in her own special way. In this case she would probably say that "you can't make egg salad without eggs". Mom was always screwing up sayings. She probably meant to say, "you can't make an omlette without breaking a few eggs".

    Either way, I know you'll make it. Execution is often the toughest part of any business, but with the right amount of passion and a shared set of goals and values anything is possible.

    Best of luck in this next phase of crayon. And be sure to make plenty of egg salad. ;-)
  • Good luck Joe and Greg in this next phase. Startups are tough. Let me know if there's anything I can do to support.
    Max
  • Joseph and Crayon! As Leo Burnett says, reach for the stars and you may not always reach them, but you won't end up w/ a handfull of dirt. Or something along those lines.

    I understand about starting a business, as Ingenex is just a year and a half old. Of course I did not do it with as many people as you. So with people come overhead, etc.

    I am confident Crayon will set it's course straight and continue to help it's clients accomplish great things. I can only imagine the people and companies you have helped since starting Crayon. And the buzz and awareness you have created around New Marketing helps us all.

    All the best!
  • Inquiring minds want to know...
    Will crayon continue to have a presence in Second Life?
  • roger
    You guys are pathetic. Aftyer all the hoopla I've heard around jaffe, this is the best you can do..anemic web 2.0 blathering on one of the ugliest, least immersive we sites I've ever seen. You guys are NOt going to make it . Sorry.
  • Joseph, Greg, and Scott,


    Business is all about the bounce. Trust me as you know we sat just a few months ago and discussed just this point. There are always people to point fingers at faiure but entreprenuring isn't about spending time thinking about failure it is ALL about learning the lessons that come out of the try and the do. I also want you to know and see that there is always a light that will guide your path and a hand to help you when you ask.


    Joseph, may you celebrate the New Year with new inspiration and good feelings of hope and prosperity.


    Jeffery

  • Lee
    what a surprise.

    when crayon finally crumbles, there's always the option of sticking with podcasting-for-iphones?
  • frank shorter
    things must be really bad .. for someone who always has a lot to say .. no blogging on jaffejuice in over a week .. no new across the sound .. has the man behind all the ideas swallowed a little bit of his pride and maybe his rampant arrogance been tempered by the recent turn of events?
  • @frank - I did upload a new episode of ATS on Monday, but haven't blogged in ages. You are correct.

    I am trying to get back into the swing of things tho'
  • I agree with your model, in fact we are too a new model marketing services company and have learnt the same lesson. Best of luck and if you are ever in London please do drop in for a tea/coffee!

    Duncan
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